Shipping Policy

What are the delivery charges?

Delivery charge varies with each Order.

Dekho Zara incurs relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset delivery costs. Please check your order summary to understand the delivery charges for individual products.

For Products listed as a Rs 49 charge for delivery per order is applied if the order value is less than Rs 499. While, orders of Rs 499 or above are delivered free.

It is possible that our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date.

What is the estimated delivery time?

Are there any hidden costs on items sold by Sellers on Dekho Zara.

There are No hidden charges when you make a purchase on Dekho Zara. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself. only our delivery in Varanasi city available

Dekho Zara does only ship to Varanasi City area. Why?

Please enter your Pin code on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

Whether your location can be serviced or not depends on our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if COD is available in your location.

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact us to initiate a return. You will receive a call explaining the process, once you have initiated a return. Wherever possible self Logistics will facilitate the pick-up of the item. In case, the pick-up can be arranged through Dekho Zara Partner.

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